“The consultants who assisted us were excellent and took the time to fully understand our business. That tremendously helped us execute a system the users loved because it met their needs.”
Michele Corbin,
Business Application Development Manager
Tandus Corporation
Training and Certification
Getting the most out of your software investment and providing an easy transition for your users is critical to any company. Whether you are training sales reps, managers, administrators, developers or other end-users, our curriculum will ensure everyone will use the software to their fullest potential.
Training services include: User Training; Technical Customized Help; Train-the-Trainer; eLessons (reusable learning videos); Custom eLearning Initiatives
| Training and Certifications | What it means to the customer |
|---|---|
| ► Provide online assistance | ► Quickly find answers to any “how to” questions |
| ► Offer both online and onsite training | ► Receive necessary training within your budget |
| ► Deliver easy-to-follow course material | ► Get up and running fast |
| ► Provide WebShop certifications | ► Certification right at your desk |
| ► Tailored to each user’s role | ► Only learn what is critical to your success with the software |
End Users
Get everyone up to speed quickly. Your end users will appreciate some initial training so they can be up and running quickly. Schedule a 2-hour follow-up a week or two later so they can ask questions, and learn new shortcuts and advanced functionality.
At Relavis, we will help you with designing, developing, and delivering courses tailored to your business by working closely with your project team to customize your end user training.
Administrators
Learn how to set up, configure, maintain, and customize Relavis CRM. Our course covers key features including configuration, background agents, enterprise security and distribution, data utilities, and analytics.
The course is designed particularly for the team members who need to achieve greater understanding of the configured application capabilities and benefits. It will allow you to provide ongoing maintenance and support.
Developers
As a developer, you will learn how to do more advance customizations and third party integrations. You will become familiar with the design elements and standards including key structures, database communication, shared fields, web interfaces, inheritance, agents, layouts, etc.
Web Training
With our web classes, you can now get the instructor-led training you need without leaving your desk! Web classes usually span over a few days, and require 1-3 hours per day. The classes also serve as great refreshers, and for advanced user topics.
