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Press Release
Relavis Announces Availability of Notes and Domino 6.5 CRM
Leading CRM provider debuts Premier Collaborative Customer Relationship Management Suite at Lotusphere 2004
ORLANDO, FL -- January 26, 2004 - Relavis Corporation will demonstrate its flagship collaborative Customer Relationship Management (CRM) suite on the IBM Lotus Notes and Domino 6.5 (ND 6.5) platform at IBM’s premier technology conference, Lotusphere. As one of the original Lotus business partners and a 9-time winner of the IBM / Lotus Beacon awards, Relavis has consistently delivered innovative technological advancements in CRM to effectively and efficiently leverage collaborative technologies to solve real-world business problems. Relavis is proud to be one of the finalists for this year’s Lotus award for "The Best Real Time and Team Collaboration Solution."
Relavis provides comprehensive CRM solutions that address each of the traditional customer touch points: sales, marketing, and customer service and support. Relavis has leveraged the latest developments in ND 6.5 to help companies advance from functionally oriented structures to dynamic, virtual, process and team-oriented organizations focused on providing value to customers and creating a consistently superior experience for employees, partners, and customers.
“In these challenging economic times, organizations are finding that the best source of revenue comes from existing customers,” says Bob DeMaio, CEO, Relavis Corporation. “IBM continues to deliver the technology and support we need to create products that empower our users to better support their customers. With the advancements made in 6.5, the products associated with the Lotus Workplace strategy, and WebSphere Portal, we make it significantly easier for our users to bring everyone together to focus in on the customer’s needs.”
Relavis has taken advantage of all the new benefits and features available in ND 6.5 such as real-time presence awareness with Lotus Instant Messaging, enhanced reporting, new web reporting capabilities, improved web and browser integration, soft deletions, and the ability to query data from any wireless device. Coupled with the technologies developed by Relavis to make it easier to configure everything from the look and feel to processes using XML, the new Relavis offering makes it more compelling than ever for new customers to get started with CRM and existing customers to accelerate their upgrade to the latest version.
About Relavis Corporation
Relavis Corporation is a leading provider of customer relationship management (CRM) solutions that drive revenue, increase profitability, and deliver customer satisfaction. With 20 years of experience in the technology industry, Relavis understands the importance of quality customer care and retention, as well as time to value in an efficient sales cycle.
Our award winning eSales, eMarketing, and eService applications leverage IBM’s open architecture and integrates with legacy systems to enable effective communication between customers, employees, prospects, and partners.
Since 1985, Relavis has earned the trust of more than 600 customers worldwide including Michelin, DuPont, International Paper, Maytag, FMC and Roto-Rooter.
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IBM, PartnerWorld, Lotus, Lotusphere and WebSphere are trademarks of International Business Machines Corporation in the United States, other countries or both. All other trademarks are owned by their respective companies. Other company, product or service names may be trademarks or service marks of others.
Contact: Jennifer Meade
Relavis Corporation
212 995-2900
jmeade@relavis.com
