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Relavis Joins IBM’s ISV Advantage Initiative to Help Customers in the SMB Market
Companies to Offer Open, e-business on Demand Solutions

NEW YORK, NY -- April 6, 2004 - Relavis, the leading provider of CRM solutions for Lotus and WebSphere Portal, has joined IBM’s ISV Advantage Initiative, a program designed to provide independent software vendors (ISVs) with technical and marketing support to help meet the specific information technology (IT) needs of small and medium business (SMB) companies. Customers are seeking solutions that help them better integrate processes and applications internally and externally and allow them to quickly respond to changing market opportunities on demand.

Relavis’ CRM solutions innovatively leverage IBM’s collaborative technologies to increase customer revenue, profitability & customer loyalty. Relavis provides companies comprehensive solutions for sales, marketing and customer service and support. Organizations can raise revenues by allowing users to effectively track and collaborate on sales opportunities, streamline the lead generation and distribution process, document and track support issues and costs, and monitor the overall relationship between service and customers over time.

Enabling Relavis CRM on IBM’s Lotus Domino, Lotus Workplace, WebSphere Portal and Linux will help Relavis expand into the SMB market faster and more effectively than is possible with proprietary platforms.

“We have been marketing and selling our solutions in Europe since 1995 and from the very beginning, we worked directly with IBM to reach the marketplace in many of the European countries”, states Robert DeMaio President and CEO of Relavis. “However, now with the ISV Advantage Initiative, we can tap directly into IBM’s market research and platform and product strengths for the SMB market allowing Relavis to deliver a potent solution that provides exceptional business value to our customers.”

“Medium sized businesses are seeking open and dependable solutions that are cost effective and easy to maintain,” said Lesley Norris, Director of ISV & Developer Relations, IBM EMEA. “We are pleased that Relavis has joined ISV Advantage and recognize the value of working together to best meet our joint customer needs.”

The IBM WebSphere family includes products that are designed and priced specifically for small and medium businesses -- easy to install and manage, scalable to grow with a business, rich in functionality, and based on open standards to allow integration with existing software and hardware platforms.

Relavis will also work closely with IBM to expand its visibility in target vertical industries through various co-marketing and sales activities.

ISV Advantage is administered by PartnerWorld for Developers, the developer resource for IBM Business Partners. It is a worldwide program designed to help software developers reach broader markets, lower their costs of doing business, and take their products to market faster. For more information, visit http://www.ibm.com/partnerworld.

About Relavis Corporation

Relavis Corporation is a leading provider of customer relationship management (CRM) solutions that drive revenue, increase profitability, and deliver customer satisfaction. With 20 years of experience in the technology industry, Relavis understands the importance of quality customer care and retention, as well as time to value in an efficient sales cycle.

Our award winning eSales, eMarketing, and eService applications leverage IBM’s open architecture and integrates with legacy systems to enable effective communication between customers, employees, prospects, and partners.

Since 1985, Relavis has earned the trust of more than 600 customers worldwide including Michelin, DuPont, International Paper, Maytag, FMC and Roto-Rooter.

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IBM, PartnerWorld, Lotus, Lotusphere and WebSphere are trademarks of International Business Machines Corporation in the United States, other countries or both. All other trademarks are owned by their respective companies. Other company, product or service names may be trademarks or service marks of others.

Contact: Jennifer Meade
Relavis Corporation
212 995-2900
jmeade@relavis.com