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Press Release
Relavis eSales Recognized as Top 15 CRM Solution by ISM, Inc.
for Small & Medium Business
New York - February 28, 2006 - Relavis Corporation, a leading provider of customer relationship management (CRM) solutions that drive revenue, increase profitability and gain customer loyalty, announced today that its eSales 6.5.1 solution was selected by ISM Inc., Customer Relationship Management (CRM) strategic advisors, as a Top 15 CRM Small & Medium Business Software Award for 2006.
“ISM is well regarded as a leader in the CRM marketplace,” says Relavis CEO Robert DeMaio. “We are honored to be named as a Top 15 CRM solution by ISM again.”
Tested at the ISM Software Lab at its Bethesda, Md. headquarters, ISM rates each package according to 217 selection criteria including 110 business functions, 49 technical features, 36 implementation capabilities, 5 real time criteria and 17 user-support features.
“The winners are to be praised for obtaining the Top 15 honor given ISM’s strenuous and comprehensive software selection process,” said Goldenberg. “The Top 15 CRM Awards, which serve as the standard for CRM software, have expanded considerably since ISM began presenting the awards in 1990.”
About Relavis Corporation
Relavis Corporation is a leading provider of customer relationship management (CRM) solutions that drive revenue, increase profitability, and deliver customer satisfaction. With 20 years of experience in the technology industry, Relavis understands the importance of quality customer care and retention, as well as time to value in an efficient sales cycle.
Our award winning eSales, eMarketing, and eService applications leverage IBM’s open architecture and integrates with legacy systems to enable effective communication between customers, employees, prospects, and partners.
Since 1985, Relavis has earned the trust of more than 600 customers worldwide including Michelin, DuPont, International Paper, Maytag, FMC and Roto-Rooter.
About ISM
Founded in 1985, ISM Inc. offers strategic advisor services to organizations planning and implementing Customer Relationship Management and Real-Time Enterprise initiatives. ISM publishes the annual The Guide to CRM Automation and Top 15 CRM software reviews. Barton Goldenberg, founder and president of ISM, authored CRM Automation published by Prentice Hall and is a columnist for a number of publications, including CRM Magazine. ISM private sector clients include AAA Mid-Atlantic, ExxonMobil, IBM, McGraw-Hill, Nike and United Way of America and United Way of Toronto; ISM’s government clients include the Department of Defense and the US Postal Service.
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IBM, Lotus, Domino, Notes, and IBM Workplace are trademarks or registered trademarks of IBM Corporation. Relavis, eSales, eMarketing and eService are trademarks or registered trademarks of Relavis Corporation.
Media Contact:
Jennifer Meade
Relavis Corporation
(212) 817-3984
jmeade@relavis.com
